The Impact of Artificial Intelligence on Casino Operations
Artificial intelligence (AI) is significantly revolutionizing the casino industry by improving operations and enhancing customer encounters. As of 2023, many casinos have started introducing AI-driven strategies to enhance efficiency and tailor services. A report by Deloitte reveals that AI technologies could raise operational efficiency by up to 30%, allowing casinos to better manage resources and refine service provision. One prominent individual in this field is Bill Hornbuckle, the CEO of MGM Resorts International, who has supported the incorporation of AI in gaming activities. You can discover more about his initiatives on his website. In 2022, MGM Resorts debuted an AI-powered guest assistance chatbot that helpsRead More →